Shipping policy
Processing Time
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All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your confirmation email.
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You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
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We offer a flat $5.95 shipping rate for all U.S. orders.
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Orders over $75 ship free within the U.S.
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Delivery times are typically 3–6 business days after dispatch, depending on carrier.
Domestic Shipping Only
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At this time, we ship only within the United States. International shipping is not yet available.
Order Tracking
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Tracking numbers will be provided via email once your order has shipped.
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FreshFix Co. is not responsible for delays caused by the carrier or incorrect addresses provided at checkout.
Damages or Issues
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Please inspect your order upon receipt. If the item is defective, damaged, or you receive the wrong item, contact us immediately at support@freshfixapparel.com so we can make it right.
Lost Packages
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If your package shows as delivered but you have not received it, please first check with your local carrier or neighbors. If still unresolved, reach out to us and we will assist where possible.